Set up Delivery Booth: a branded handover photo on an iPad

Delivery Booth turns an iPad into a branded photo booth for handover moments: a new car, a sofa, a bike, a ring, the keys to a flat. Staff take the photo at the handover, your logo and a congratulations message go on it, and the customer leaves with the photo on their own phone before they leave the showroom. Car dealerships were the first use, which is why some of the wording talks about models and deliveries, but nothing in it is specific to cars.

What you need

• An iPad with a working camera, running a current version of iPadOS. Safari is the browser to use: the camera, the share sheet and AirPrint all behave best there.
• Reliable Wi-Fi in the handover area. The photo is uploaded so the customer gets a link; without a connection you can still download or AirDrop it.
• Your logo as a PNG, ideally with a transparent background. A square-ish logo reads best in the small white tile the skins put it on.
• Optional: your own overlay, a PNG with a transparent centre, drawn over the whole photo. Make it the same shape as the photo: 1080 x 1350 px for portrait or 1600 x 1200 px for landscape.
• Optional: an AirPrint printer that takes 4x6 inch photo paper, on the same Wi-Fi as the iPad, if you want to hand over a print as well.
• A stand or tripod mount for the iPad helps, but staff can also hold it.

Running a handover

Ways to hand the photo over

• QR code: the quickest route. The customer points their phone camera at the screen and their photo page opens. Nothing to type, and no number or email needed.
• WhatsApp: opens WhatsApp on the iPad with the customer's number (if you typed one) and a message with their photo link already written. A member of staff checks it and taps send. The booth never sends anything by itself, and the message comes from whichever WhatsApp account is signed in on the iPad.
• Email: opens the iPad's Mail app with the customer's address, a subject line and the photo link filled in. Staff tap send from the showroom's own mailbox. Idukki does not send the email.
• AirDrop / Share: opens the iPad's share sheet with the photo file itself, so you can AirDrop it straight to the customer's iPhone or save it to Photos.
• Download: saves the finished photo to the iPad.
• Print 4x6: prints the photo on an AirPrint printer. See the next section.

Printing a 4x6 photo

The print is made at 300 dpi from the original shot, not stretched from the phone-sized version, and it is laid out again at the 4x6 shape: 4 x 6 inches for portrait, 6 x 4 inches for landscape. Text and logos stay at least 3 mm inside the edge, so a borderless print does not clip them.

1. Load 4x6 inch photo paper in the printer and make sure the printer and the iPad are on the same Wi-Fi network.
2. Tap Print on the share screen. The iPad's print options open.
3. Choose your printer. If it offers paper sizes, pick 4x6 photo paper (and borderless, if you want edge-to-edge). The sizes on offer come from the printer, so a printer with one tray may only show what is loaded.
4. Tap Print.

Find any delivery in your gallery

Every photo the booth saves also lands in Deliveries, a private gallery in your dashboard that only your team can see. Each delivery is tagged with the customer's name, the product (picked from your catalogue or typed), the variant or colour, the showroom, the member of staff, the date and time, the skin and look used, whether the customer gave marketing consent and how the photo was shared. With contact saving on, the WhatsApp number and email are there too.

• Filter by date range, product, showroom, staff member, consent or how it was shared, or search by name, email or part of a phone number.
• Shared via records what the booth did (for example, opened WhatsApp or printed) and whether the customer opened their photo page. It cannot see whether a WhatsApp message or email was actually sent.
• Open a delivery to reshare it, print it again, download it, correct the details or delete it.
• Useful when a customer comes back a week later asking for their photo again, or when a manager wants to see which showroom is actually using the booth.

Export and delete

• Select several deliveries to download the photos as a ZIP, or export the details as a CSV for your own records or CRM.
• Delete a single delivery from its detail view. Use this when a customer asks you to remove their photo or their details.
• Deleting a delivery is the way to act on a removal request, so make sure whoever handles those requests at the showroom knows where it is.

Consent, and how photos reach your website

Sharing with the customer never depends on consent. Every customer can have their photo, by any of the routes above, whether or not they tick the box. The box is only about you using the photo in your own marketing.

When the customer agrees, the photo goes into your review queue in the Idukki dashboard (the same queue as video testimonials), with their name and email so you know whose photo it is. Nothing goes live on its own. When you approve it, it is added to your Idukki library like any other customer post, and from there it can appear in the UGC galleries on your website. When the customer does not agree, the photo is only on their own photo page.

Two different things happen at the handover, and it helps to keep them apart. You collect personal data (a name, a photo and, if you keep them, a phone number and email) to give the customer their photo and keep a record of the delivery; tell the customer that, which is what the "Saved to your delivery records" line on the booth is for. Separately, you ask whether you may use the photo in marketing, which is the unticked box.

If you sell in India, the Digital Personal Data Protection Act, 2023 applies to this kind of data, and where you rely on consent it expects that consent to be free, specific, informed, unconditional and unambiguous, with a clear affirmative action. That is why the marketing box is separate, starts unticked and is never a condition of getting the photo. Other countries have their own rules. This guide is not legal advice; check what applies to your business.

Setting the iPad up as a kiosk

• Add to Home Screen: in Safari, with the booth open, tap the Share button, tap View More, then Add to Home Screen. Turn on Open as Web App and tap Add. The booth then opens full screen from its own icon, without the Safari address bar.
• Screen stays awake: while the booth is open it asks the iPad to keep the screen on, on iPads that support it. If the screen still dims, set Auto-Lock to Never in Settings, Display & Brightness, or use Guided Access's own Display Auto-Lock setting.
• Guided Access keeps the iPad on the booth. Turn it on in Settings, Accessibility, Guided Access, and set a passcode. Open the booth, then triple-click the top button (or the Home button on older iPads) and tap Start. To end it, triple-click again and enter the passcode.
• Auto-reset returns the booth to the start screen after a quiet spell, so the last customer's photo is not left on show.
• Charge it: a booth that runs all day wants to be plugged in.

Troubleshooting

Privacy: what is kept and what is not

• Contact details are private to you. With "Save customer contact details to Deliveries" on (the default), the WhatsApp number and email are kept in your own Deliveries records, which only your team can see. With it off, only the first name and model are kept.
• The customer's photo page shows only what the photo itself shows: their first name, the model, your name, logo and colour, and the date. It never shows a phone number or an email address.
• The photo page is unlisted. Its link contains a long random code, so only people who are given the link can open it.
• Every delivery can be deleted from Deliveries, which is how you act on a customer's request to remove their photo or details.
• With marketing consent, the photo and the customer's name and email also go to your review queue. Nothing is published without your approval.
• Booth settings, including the staff PIN, are kept on the iPad itself, not in your Idukki account.