Idukki
Moderation

Nothing goes live until a human says so.

Review reported and flagged UGC in one queue: approve, hold or remove, with rights gating so un-cleared content never reaches your storefront.

Needs your live workspace connected. This is a real in-app module, not a demo form.

The review queue

One screen, three decisions.

Each flagged piece carries its source, the reason it surfaced and its rights status, so a call takes a glance, not a hunt. The rows below are representative sample data shown to illustrate the layout, not a customer's real content.

Reported content queueSample data
5 awaiting review · rights gate on
SourceTagged productWhy it surfacedRightsSuggested action
@maya.kAirlift Overcoat BrownFlagged: competitor logo in frameClearedOn hold
@liv.jWhite Sweater Green StripesReported by visitor: off-brandRequestedOn hold
@iris.skinBodycon Sunscreen SPF 50Auto-flag: unverified health claimNoneRemove
@run.clubTennis Cardigan Spring/SummerClean: rights cleared, on-brandClearedApprove
@store.liveWomen Oval SunglassesReported by visitor: wrong productClearedApprove
5 of 5 flagged items shownRights-gated before publish

How it works

A deliberate gate, not a vibe check.

Most tools let UGC auto-publish and hope nothing slips. This holds the gate shut until a person, and a cleared right, opens it.

Every report lands in one queue

Visitor reports, auto-flags from the safety classifier and your own team holds all route to the same review surface. Nothing depends on someone happening to spot it in a feed. The queue is the single place a flagged piece waits for a human decision.

Approve, hold or remove, with a reason

Each decision is a deliberate action, not a silent toggle. Hold takes a piece off the storefront while you chase a rights response. Remove pulls it everywhere it was embedded at once. Every action writes who did it, when, and why.

Rights gating before anything goes live

A piece without a cleared rights response cannot be published, the gate is on by default. Requested-but-unanswered content stays in hold, so consent is settled before a customer photo appears next to your buy button.

One queue

Visitor reports, auto-flags and team holds review in the same place, not scattered across feeds and inboxes.

Gated

Rights gating is on by default: un-cleared content cannot reach your storefront, full stop.

Logged

Every decision writes who, when and why, so brand-safety calls are auditable after the fact.

Brand-safety controls

Three controls that catch problems early.

Set them once and the queue does the sorting, so your team reviews the genuine edge cases instead of every single post.

  • Auto-flag

    A safety classifier pre-sorts incoming UGC so obvious problems surface at the top of the queue instead of slipping through.

  • Block rules

    Block by keyword, handle or competitor mention. Anything matching never reaches the live queue, it goes straight to held.

  • Audit trail

    Every approve, hold and remove is logged with the actor and timestamp, so a brand-safety review has a paper trail to read.

Part of the Idukki platform

Moderation and rights are the same gate.

A held piece waiting on consent and a flagged piece waiting on review share one queue. Rights management handles the consent request; moderation handles the brand-safety call. Both have to clear before a customer sees the content next to your buy button.

  • Rights gating on by default: un-cleared UGC cannot publish
  • Remove pulls a piece from every widget it was embedded in at once
  • Every approve, hold and remove is logged with actor and timestamp
4-min setupDTC + B2B brands37 KB runtimeReal G2 reviews

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Moderation — review and action reported UGC before it goes live — Idukki