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NewProduct Q&A: shoppers ask on your product page and get your answers.See how it works
IdukkiIdukki
Getting started

Install to first widget live, self-serve.

Connect your sources, tag products against real content, and publish a widget. Your first one is live in minutes. A Getting started checklist in the dashboard walks you through each step.

How Idukki works

One post, collected to attributed

  1. Collect

  2. Rights

  3. Tag

  4. Display

  5. Measure

Result: 3 orders, $74.28 attributed to one post.

A customer post enters at the left and leaves as a measured order. Every stage is automatic unless you choose to review it.

What actually happens between install and your first sale-driving widget.

Same setup flow as inside the dashboard, in order. Skip a step and come back to it later, nothing blocks you from publishing early and refining after.

  1. 01

    Connect your sources

    Link Instagram, TikTok, YouTube, Twitter, LinkedIn, Threads, Facebook or Pinterest, plus Google Reviews, Trustpilot and TripAdvisor. Collection starts automatically, no manual uploads required to get going.

    Connect your sources
  2. 02

    Set brand profile + tone

    Walk through brand identity and content guidelines once. Curation and brand-safety filters, the same ones that keep your galleries on-brand, inherit it from here on.

    Set brand profile + tone
  3. 03

    Tag products against content

    Map incoming UGC to product SKUs and collections, one click at a time or with AI-assisted tagging suggestions to speed up the backlog.

    Tag products against content
  4. 04

    Design + publish a widget

    Pick a layout, gallery, shoppable video, lookbook or story, apply your brand palette, and drop it into a theme block or embed snippet.

    Design + publish a widget

Iris answers your shoppers’ product questions.

Iris is the assistant in Product Q&A, on your product pages. It answers from your approved Q&A first, then the product and its tagged posts. A setup assistant inside the dashboard is not open to every account yet.

  • Answers shopper questions on your product pages
  • Shows your approved answers first, word for word
  • Grounds AI answers in the product and its tagged posts
  • Takes the name and brand voice you set
  • How Iris answers

Stuck on a step? Ask Iris or a person.

Iris answers setup questions in the dashboard. Support answers the rest.