Hear the conversation. Catch the spike.

Standing queries against Instagram, TikTok, X, Threads, YouTube Shorts and Facebook. Spike alerts when mentions jump. Sentiment per platform, top-keyword treemap, top-author leaderboard, most-engaging content surfaced inline, all in the same workspace as your UGC and competitions.

6 source platforms, one query language
Spike alerts on mention rate + top-keyword shift
Sentiment per platform, per query, per day
Most-engaging content goes straight to moderation

Open listening See sample queries

Social listening · live

3 queries · 2 running

23,567

mentions · this month

+26%

Spike alert · 2h

+1,496 mentions · #creamallergy

Top keywords

Glow
18%
Beauty
10%
Routine
6%
Skincare
18%
Hydration
9%
Lipstick
4%
Allergy
16%
Mask
8%
Serums
3%

Top author

@beautylover

Sentiment

+0.62

Most-engaging

IG · 176k

Sources

Six platforms. One query language.

Instagram
TikTok
X
Threads
YouTube Shorts
Facebook

Sample queries

Three queries, three different jobs.

Every query is a saved search you can run, pause, edit and clone. Group them into query sets so a workspace can monitor brand health, competitor moves and customer-service incidents side by side.

Brand satisfaction
positive sentiment · best buy · cosmetics
438,811mentionsrunning
Negative feedback
allergic reaction · skincare fail · do not buy
5,028mentionsrunning
Instagram mentions (UGC)
user-generated content · positive sentiment
554mentionspaused

Six panels

What sits on the dashboard.

Queries + query sets
Stand up named queries (positive sentiment, negative feedback, branded hashtags, competitor mentions) and group them into sets so one workspace can track many fronts.
Spike alerts
When mentions jump above a baseline, an alert fires with the time, duration, top keywords, top hashtags and top authors driving the spike.
Sentiment per platform
Stacked sentiment chart over time: which platform is carrying your brand, which one is on fire today. Toggle a query to see its own sentiment slice.
Keyword treemap
Top keywords across your queries, sized by share-of-voice. Click a tile to filter every other panel by that keyword.
Author leaderboard
Who is driving the conversation: top accounts by mentions, by reach, by engagement. One click to add them to your creator outreach list.
Most engaging content
The single posts inside your query universe with the highest interactions / reactions / comments / shares. Pull straight into a UGC moderation queue.

Honest about listening

Three constraints we tell you up-front.

Real polling, real costs

Listening pulls from official APIs where available + permitted scraping where not. We are transparent about per-platform rate limits.

Sentiment is a model

Per-post sentiment is a classifier output, not ground truth. We expose the score so you can re-rank or filter; we don't hide the uncertainty.

Alerts are tunable

Default baseline is a 7-day rolling median. Bump the sensitivity per query so a slow channel doesn't spam the team.

4-min setupDTC + B2B brands37 KB runtimeReal G2 reviews

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