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Which Klaviyo flow should I add UGC to first?

Compare the three ready-made snippets — abandoned cart, cross-sell, and post-purchase — and see which existing Klaviyo flow to add each one to.

3 min read · last updated 2026-09

The Template block library in Idukki’s Klaviyo tab ships three snippets. Each is meant for a different flow you likely already have running.

  • Abandoned cart, highest priority: your existing "Started Checkout → No Order Placed" flow. Shows real customer photos of the exact product left in cart, next to the price and title lookup you already have.
  • Cross-sell, "you might also like": your existing post-purchase or browse-abandonment flow, next to a product-recommendation block. Shows UGC for complementary products, not the item just bought or browsed.
  • Thank-you / post-purchase: your existing "Placed Order" flow. Shows UGC for what the customer just bought, and can pair with a call to action asking them to share their own photo while the purchase is still fresh.
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