Checklist
- The connection shows connected, but no photos show up in the email.
- Check the Klaviyo tab for a Product IDs matched badge. If it is missing or shows a warning, your Klaviyo catalog was not synced from the same store as your Idukki product catalog, so product IDs do not line up. Reconnect after confirming both point at the same store.
- The catalog item count is 0 or has not changed.
- Click Sync now. If it stays at 0, the product in question may not have any rights-approved, product-tagged UGC yet — sync only pushes items that have content to show.
- The snippet is in the email but nothing renders, not even a broken image.
- That is expected for a product with no tagged UGC yet — the snippet is written to render nothing rather than a broken image. Check a different, already-tagged product to confirm the snippet itself is working.
- The snippet shows an error or the whole block disappears.
- Confirm the snippet was pasted into a Custom HTML block, inside the same loop your flow already uses for its line items, and that it was not partially copied.
