Fractional UGC & Social Commerce Advisor

About the role

At Idukki, we collect UGC from Instagram, TikTok, YouTube and a dozen other platforms, rights-manage it, and display it in shoppable galleries for brands across the web. The people who know whether we're getting that right are the ones doing it at scale for real brands. This role is 3–4 hours a month of structured conversation: roadmap calls, feature betas, and an unfiltered view on the gaps between what we build and what practitioners actually need. Flexible, paid, no long-term lock-in.

What you'll do

• Monthly call with the product team: what is working in your UGC stack, what is not, what you wish Idukki did differently
• Beta test new collection, rights-management, and syndication features before they ship
• Help calibrate what good looks like: metrics, moderation decisions, creator communication workflows
• Optional input on practitioner content — guides, benchmarks, or a joint piece if there is a topic worth writing

What you'll need

• Active UGC management practice on at least one Shopify or DTC brand
• Hands-on with rights requests, creator outreach, or content moderation at scale
• A clear view on what platform features would make your job faster or less painful

Nice to haves

• Agency-side experience managing UGC across multiple brands
• Has evaluated or used platforms like Bazaarvoice, Yotpo, Flowbox, Nosto, or Idukki itself
• Familiar with differences between Instagram, TikTok, and YouTube UGC in a commerce context