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Case studies

Fashion + Ethnic Wear

Ray Ethnic

Customer content put ₹105K of handcrafted ethnic wear into carts in its first week

25Add-to-carts from the widget

Reach, not a lift claim

Visit rayethnic.com

What changed

  • 25Add-to-carts from the widgetProducts added to cart straight from customer content
  • ₹105KCart value from the widgetValue of those add-to-carts: buying intent, not revenue
Live galleries
5

Ray Ethnic runs shoppable customer galleries on its homepage and product pages, with a mini-frame and an inspiration page. In its first week live, shoppers added 25 pieces to cart straight from customer content: ₹105K of cart value.

About Ray Ethnic

Ray Ethnic has made handcrafted ethnic and everyday wear for women since 2003, working with artisans across India, with 10+ stores across India and an online store at rayethnic.com.

The problem

A brand with a strong store business needs its website to carry the same trust: online shoppers cannot feel the handloom or see the fit the way store customers can.

What they set up

  • 1Deployed shoppable customer galleries on the homepage and product pages.
  • 2Added a mini-frame beside the buy button and an inspiration page.
  • 3Tagged every post to the pieces in it.

The results

Add-to-carts from the widget: 25 (Products added to cart straight from customer content). Cart value from the widget: ₹105K (Value of those add-to-carts: buying intent, not revenue).

Why it worked

Bringing real customer posts onto the website gives online shoppers some of the reassurance a store gives: seeing the fabric worn by real women. The early add-to-carts show shoppers using it from the start.

How it’s measured

Evidence
Reach, not a lift claim
Method
Idukki widget analytics. Proven revenue and orders count purchases where the shopper added the product to cart from the widget first. Cart value is the value of widget add-to-carts and is never added to revenue. These are the same definitions the merchant dashboard uses.
Window
Lifetime: September 2026 (1 month live)
Source
Idukki production analytics, refreshed 2026-10-01
What it does not prove
No order is counted here: the store has no proven widget order yet, or its checkout tracking is not connected. Add-to-carts and cart value show buying intent, not revenue. Impressions are not shown: in its first week this store recorded fewer impressions than interactions, so reach and click rate would mislead.

Stack

  • Idukki UGC galleries
  • PDP mini-frame
  • Product tagging

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